Claims centre
Make a claim
Unexpected things happen. When they do, we're here to help — submit your claim online and our team will review it and follow up by email.
Submit your claim online
Select what your claim is about to get started.
Pick a claim type below and we'll open the right form for you.
Our claims process
Three steps, start to follow-up
No hold music, no runaround. Here's exactly how a claim moves through EverNorth.
Gather your details
Before you start, have your policy number, the date, time and location of the incident, and any relevant details or photos ready.
Submit your claim online
Fill out our secure online claim form — it only takes a few minutes, and you can attach photos or reports as you go.
We review and follow up
A licensed claims advisor reviews your submission and reaches out by email with next steps. No need to wait on hold.
What to have ready
A short checklist before you begin
You don't need everything on this list to start — but the more you have, the faster your advisor can move.
- Full name and contact email
- Policy number
- Date, time, and location of the incident
- Information about anyone else involved
- Details of any damage or loss
- Police report or incident report, if applicable
- Photos, if available
Claims FAQs
Questions people ask us most
Ready when you are
Start your claim online and we'll take it from there — everything else happens by email.
Start my claim